Somnus

My Role I led the UX process from discovery to implementation. This involved conducting stakeholder interviews, journey mapping, and workflow analysis to identify usability gaps in the clinical study workflow. I translated these insights into wireframes and user flows, and worked closely with developers in iterative sprints to validate and refine the solution based on both user feedback and technical constraints. Process Discover To understand the needs of the users, I conducted interviews and task analyses with scientists, project managers, and QA leads across different research sites. The research revealed key pain points such as fragmented tools, manual communication, and inconsistent file handling processes. Define A major challenge was the complexity of the file upload workflow. Sites followed different naming conventions, file formats, and preprocessing steps, which led to frequent errors and disrupted certification. I mapped the end-to-end upload journey to uncover where these breakdowns occurred. Design Based on those insights, I created user flows and low-fidelity wireframes aimed at standardizing uploads, guiding correct configurations, and introducing validation mechanisms to reduce errors. The design also focused on supporting flexibility for site-specific exceptions while maintaining structure. Deliver I collaborated with developers and domain experts during iterative sprints to align UX decisions with real-world constraints. The designs were refined through continuous feedback, ensuring they were scalable, compliant, and practical in a high-stakes medical research environment.